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Last Updated at: 18 Mar 2020 16:53

When you sign up for our service, every account with an email address needs to be validated to ensure you own the email account. This also applies if you change your email in the future.

First step

  • Go to profile, then edit profile
  • Make sure the email is correct, or change it
  • Click save
  • Your account will be restricted until this has been validated, check your email inbox/spam/junk folder and then click the confirmation link, or simply paste this in your browser

If this does not work, we recommend trying with another host, like Gmail and Outlook.