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Last Updated at: 18 Mar 2020 17:07

If you have received a 500 error on our website, this means there is a problem via our systems and something isn't working out well.

What to do

  • Check out the status page for any known problems first, if not carry on below
  • Create a feedback ticket and select development
  • Explain how you managed to get the 500 error by providing additional URL's and screenshots, just make sure to cover anything sensitive out such as your account details
  • Submit the ticket
  • Wait for a response