Last Updated at: 18 Mar 2020 17:07
If you have received a 500 error on our website, this means there is a problem via our systems and something isn't working out well.
What to do
- Check out the status page for any known problems first, if not carry on below
- Create a feedback ticket and select development
- Explain how you managed to get the 500 error by providing additional URL's and screenshots, just make sure to cover anything sensitive out such as your account details
- Submit the ticket
- Wait for a response